Privacy policy
1. Data Controller
We are the data controller for the processing of the personal data that we process about our customers and partners. You can find our contact details below.
Kølemadsen A/S
Læssevej 18, 9850 Hirtshals
CVR: 21789089
If you have any questions regarding the processing of your personal data, you can contact us at info@kolemadsen.dk
2. Processing Activities
2.1. Website visits
When you visit our website, we use cookies to ensure that the website functions properly, which you can read more about in our cookie policy link.
2.2. Communication with potential customers
When you have questions about our site, or wish to learn more about our services, you can contact us via:
Contact form
Email
Phone
Through this, we will process your personal data so that we can engage in a dialogue with you, e.g., answer questions about our services. We only process the information you provide us with in connection with our communication.
We will typically process the following general information: name, email, phone number, address.
Our legal basis for processing this personal data is Article 6(1)(f) of the General Data Protection Regulation (GDPR).
We delete our communication with you once it becomes clear whether you want our services or not.
Should a special case arise where there is a need to store your personal data for a longer period, this may occur.
2.3. Customers
We need to communicate with our customers to ensure that the service is delivered correctly. Through this, we may process information regarding name, address, services, special agreements, payment information, and the like.
The legal basis for processing this personal data is Article 6(1)(b) of the General Data Protection Regulation.
Once the service has been delivered and any outstanding matters are resolved, we will delete the personal data immediately thereafter.
2.4. Newsletter
We have a newsletter that is voluntary to subscribe to – and you can always unsubscribe from it at any time.
The purpose of the newsletter is to send the subscribers emails with new information from the company, which may concern new content on the website or the advertisement of our services.
We will only send you emails if you have given your active consent to this. This initially requires you to specify your email address, to which we subsequently send an email so that you can confirm the subscription. In this way, we ensure that you have actually signed up for the newsletter yourself, i.e., provided active consent.
Our legal basis for processing your personal data (i.e., the email address) in connection with the newsletter will be Article 6(1)(a) of the General Data Protection Regulation.
We will process your personal data for as long as you are still subscribed to the newsletter. Upon unsubscribing from the newsletter, we will also stop sending it to you. If we have not sent you a newsletter for 1 year, your consent expires due to our inactivity.
Upon unsubscribing from the newsletter, we will store your now-former consent for 2 years after it was last used due to limitation requirements in accordance with section 11.3 of the Danish Consumer Ombudsman’s spam guidelines.
2.5. Bookkeeping
We must store all accounting records in accordance with the Danish Bookkeeping Act. This means that we save invoices and similar vouchers for bookkeeping purposes. These may contain general personal data such as name, address, and service description.
Our legal basis for processing personal data for bookkeeping is Article 6(1)(c) of the General Data Protection Regulation.
We store this information for a minimum of 5 years after the end of the current financial year.
2.6. Job applications
We gladly accept job applications in order to assess whether they match an employment need in our company.
If you send your job application to us, our legal basis for processing your personal data is Article 6(1)(f) of the General Data Protection Regulation.
If you have sent an unsolicited application, we will immediately evaluate whether your application is relevant and then delete your information again if there is no match.
If you have sent an application for an advertised vacancy, we will discard your application in the event that you are not hired, immediately after the right candidate has been found for the job.
If you enter into a recruitment process and/or are hired for the job, we will provide you with separate information on how we process your personal data in this context.
3. Data Processors
Few can handle everything on their own, and the same goes for us. Therefore, we have partners and use suppliers, some of whom may be data processors.
External suppliers may, for example, provide systems to organize our work, services, advice, IT hosting, or marketing.
It is our responsibility to ensure that your personal data is processed properly. Therefore, we place high demands on our partners, and our partners must guarantee that your personal data is protected.
We therefore enter into agreements to this effect with companies (data processors) that handle personal data on our behalf to enhance the security of your personal data.
4. Disclosure of personal data
We do not disclose your personal data to third parties.
5. Profiling and automated decisions
We do not engage in profiling or automated decision-making.
6. Transfers to third countries
In principle, we use data processors in the EU/EEA, or who store data in the EU/EEA.
In some cases, this is not possible, and in these instances, data processors outside the EU/EEA may be used if they can provide your personal data with adequate protection.
7. Security of processing
We keep the processing of personal data secure by implementing appropriate technical and organizational measures.
We have conducted risk assessments of our processing of personal data, and have subsequently implemented appropriate technical and organizational measures to increase processing security.
One of our most important measures is keeping our employees up-to-date on GDPR through ongoing awareness training, GDPR courses, and by reviewing our GDPR procedures with our staff.
8. Rights of the data subjects
Under the General Data Protection Regulation, you have a number of rights in relation to our processing of information about you.
If you wish to exercise your rights, you must contact us so we can assist you with this.
8.1. Right of access (right to access information)
You have the right to gain access to the information we process about you, as well as a range of additional information.
8.2. Right to rectification (correction)
You have the right to have inaccurate personal data about yourself corrected.
8.3. Right to erasure
In special cases, you have the right to have information about you erased before the time of our general scheduled deletion occurs.
8.4. Right to restriction of processing
In certain cases, you have the right to restrict the processing of your personal data. If you have the right to restrict processing, we may in the future only process the information – except for storage – with your consent, or for the establishment, exercise or defense of legal claims, or to protect a person or important public interests.
8.5. Right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your data for direct marketing.
8.6. Right to data portability
In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transmitted from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Authority’s guidelines on the rights of data subjects, which can be found at www.datatilsynet.dk.
8.7. Withdrawal of consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent.
9. Complaint to the Danish Data Protection Authority
You have the right to file a complaint with the Danish Data Protection Authority (Datatilsynet) if you are dissatisfied with the way we process your personal data. You can find their contact details at www.datatilsynet.dk